Privacy & Cookie Policy

Last updated: November 30, 2025

The "Too Long. Didn't Read" version

hey, it's claire™. here is the deal in plain english: i honestly don't care about your data like that. Serendipiware is a small startup, not a data broker. we use your data to make the chat work (obviously), but we don't sell your secrets to advertisers, and you can delete your account whenever you want. we use simple cookies just to keep you logged in. that's it. :p

1. Introduction

This site is part of the Serendipiware project. Serendipiware acts as the data controller for information collected through claire.im. This Privacy Policy explains how Serendipiware ("we", "us", or "our") collects, uses, and discloses information about you when you use our website,

2. Information We Collect

  • Account Information: When you create an account, we collect your email address and authentication details.
  • Chat Data: We process the text messages you send to Claire to generate responses. While this data is processed on our servers, we prioritize user privacy and do not sell this content. But please avoid sharing sensitive information.
  • Usage Data: We may collect anonymous analytics (like page views) to understand how the app is performing.
  • Contact details: If you join the alpha waitlist or support us (e.g., via Ko-fi), we collect your email and optionally your name to notify you and manage your support.
  • Direct messages: If you email or use a contact form, we receive the details you provide.
  • Payment data: Payments are handled by third-party processors (e.g., Stripe/PayPal via Ko-fi). We do not receive your full card number.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Claire experience.
  • Process your requests and send you related information.
  • Send you technical notices, updates, security alerts, and support messages.

4. Sharing your data

We do not sell or rent your data. We may share limited data with trusted providers solely to operate our services:

  • Hosting and infrastructure services.
  • Privacy-friendly analytics providers. (e.g., Umami Software)
  • Payment platforms (e.g., Ko-fi/Stripe) for support payments.
  • Form providers (e.g., Typeform) for the waitlist.

5. Data Storage & Security

We are based in Greece (EU) and operate under GDPR regulations. We use reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access.

6. Your Rights (GDPR)

You have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct or delete your personal data.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at hello@serendipiwa.re.

7. Retention

We keep data only as long as needed for the purposes above or as required by law. Security logs may be kept temporarily for abuse prevention and troubleshooting.

8. Children’s privacy

claire.im is not intended for children under 16, and we do not knowingly collect their data. If you believe a minor has provided data, contact us to remove it.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us. We are real people, and we actually answer emails.